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Delay of 34 minutes: Claims for a missed connecting flight

Written by Inga | Feb 13, 2025 3:00:00 PM

A delay of just 34 minutes sounds like a short delay, but for many travellers it can have significant consequences - especially if a connecting flight is missed. This is exactly what happened on a flight from Munich to Madrid. Passengers missed their connecting flight to Marrakech due to this short delay and had to wait until the next day for a replacement flight. But what claims do passengers have in such a case? In this article, we explain what compensation you are entitled to and how you can successfully claim it.

Compensation in accordance with EU Regulation 261/2004 - EUR 400 per passenger

According to EU Regulation 261/2004, passengers are entitled to compensation if they miss a connecting flight. In our case, for a flight from Madrid to Marrakech, each passenger is entitled to compensation of EUR 400. This regulation applies because the flight started within the EU and the final destination is outside the EU. The compensation payment also applies if the delay of the first flight is only 34 minutes, but nevertheless led to a significant delay at the final destination.

Entitlement to reimbursement of additional costs - hotel, taxi and catering

In addition to the compensation payment, passengers can also claim additional costs incurred as a result of the delay. In this case, the passengers had to spend a night in Madrid as the replacement flight was not available until the next day. The following claims can be made:

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  • Hotel costs for the overnight stay: approx. 150 EUR per night
  • Taxi costs between the airport and hotel: approx. 50 EUR
  • Catering costs: approx. 50 EUR for meals and drinks
    These expenses quickly add up and can easily exceed EUR 1,000, especially if several people are involved.
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Have you also had difficulties claiming your compensation directly from the airline? Let us help you! Submit your case to Captain Frank and we'll take care of the rest.

Important information - collect receipts and secure claims

In order to successfully enforce these claims, it is crucial to keep all receipts for costs incurred. Without these receipts, it is almost impossible to claim reimbursement of the additional costs from the airline. Make sure you keep receipts for the hotel, taxi journeys and catering costs in a safe place. These receipts serve as proof and are essential for asserting your rights.

The conclusion:

Even a short flight delay can have a significant financial impact if it results in missing a connecting flight. In this case, passengers can claim compensation of EUR 400 per person as well as reimbursement of hotel, taxi and catering costs totalling more than EUR 1,000. In order to get your money back, it is important to keep all relevant receipts and act quickly.

 

Ready to get your compensation?

 

 

Foto von Erik Odiin auf Unsplash