Our family vacation began with a little adventure at the airport (Wo). On October 22, 2023, we, the Schmidt family - me, my wife Anna, our daughter Lena, our sons Tom and Jack - were due to board Delta Air Lines flight DL9923 for our long-awaited trip to Detroit.
But things turned out differently than expected: a flight delay of 325 minutes threw a spanner in the works and left Grandma waiting for us.
As compensation for the inconvenience, we were probably entitled to 600 euros per person. To ensure that we would receive this, we engaged the legal services of Captain Frank, who work on a contingency basis and are known for enforcing compensation claims against airlines in court.
When we finally boarded, the excitement was great. The kids pressed their noses against the airplane window while Anna and I looked forward to our time in Detroit.
Note: Names have been changed by the editors for privacy reasons. AI-generated image.