Delayed or cancelled flights are more than just annoying - they can disrupt your entire travel plan. Many passengers try to claim compensation directly from the airline, but experience shows that this is often a frustrating and unsuccessful process: This is often a frustrating and unsuccessful process. In this article, you will find out why it can make sense to use a specialised legal service provider such as Captain Frank to enforce your claims.
Many passengers believe that the easiest way to claim compensation is to contact the airline directly. But the reality is often different. Customers frequently report that they either receive no response at all or receive standardised rejections without the individual circumstances being addressed. These experiences often lead to frustration and resignation. Example: A customer tried for weeks to get an answer from the airline - without success. It was only when Captain Frank was commissioned that the case could be pursued further.
A specialised legal service provider such as Captain Frank takes over the entire process of pursuing a claim. This means that customers don't have to worry about anything and their chances of receiving compensation increase significantly. Captain Frank has the necessary know-how and legal expertise to put the airlines under legal pressure. In some cases, this leads to an out-of-court settlement, although most claims currently have to be enforced in court. For many customers, this route alone is insurmountable - whether due to the cost risk, lack of experience or the time-consuming litigation. Statistics: More than 70 % of customers who instruct Captain Frank receive their compensation, while the success rate is significantly lower if they try to do it themselves.
Have you also had difficulties claiming your compensation directly from the airline? Let us help you! Submit your case to Captain Frank and we'll take care of the rest.
Time and again, we hear from passengers who initially tried to assert their claims themselves and then came to Captain Frank through recommendations. One particularly impressive example is the case of a customer who waited in vain for three months for a response from the airline after a flight cancellation. After Captain Frank became involved, the case was resolved within six weeks - with full compensation. These success stories are not isolated cases, but show that using a legal service provider not only saves time and nerves, but also leads to real results.
Attempting to claim compensation from the airline yourself often ends in frustration and without results. Hiring a legal service provider such as Captain Frank offers a sensible alternative to successfully enforce your claims. With the necessary legal expertise and experience, Captain Frank ensures that you get what you are entitled to.
Foto von Phil Mosley auf Unsplash