One of the common causes of denied boarding against the will of the passenger is so-called ‘overbooking of flights’. A process in which the airline tries to achieve better capacity utilisation by assigning one place multiple times to different passengers. They handle like this, because they assume that flexible flight tickets are often being unused due to last minute cancellation or simply not showing up.
We will be happy to help you enforce your claims, but unfortunately this is not possible without fees.
For purchases on a successful basis we charge a handling fee of 20% plus VAT, for purchases made immediately we charge 30% plus VAT.