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Why Captain Frank?

Our platform automates the entire process - from submitting your claim to actual payout and booking. If it becomes necessary to file a lawsuit, we not only provide the necessary documents, but also ensure that a lawyer files the lawsuit in court.

You bear no risk because you only pay our fee if we are successful!

Zeit Sparen

Low time required




Easy and uncomplicated

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Completely online

The voice of our customers

Performance-based commission explained

No success, no fee!

We only charge our fee once you have received your deserved claim. The standard fee is 30% (including VAT).

The quick way to get a refund

You can get your money back with just a few clicks. That's how it's done:

Step 1: Risk-free initial assessment

In our secure system, you can check your case in just a few steps and receive an immediate assessment of your case. We also accept your order 100% digitally.

Step 2: Review the case

As soon as all further details have been clarified, Captain Frank and his lawyers will ensure that your mandate is processed precisely and reliably.

Step 3: Get your cash back

Once your case is closed, the money goes into your account. Because at Captain Frank there is only one thing that counts: we are only satisfied when you receive the refund you deserve.