Please understand that we are currently unable to accept inquiries about other heating systems.
Your team from Captain Frank GmbH
Why Captain Frank?
Our platform automates the entire process - from submitting your claim to actual payout and booking. If it becomes necessary to file a lawsuit, we not only provide the necessary documents, but also ensure that a lawyer files the lawsuit in court.
You bear no risk because you only pay our fee if we are successful!
Low time required
Easy and uncomplicated
The quick way to get a refund
You can get your money back with just a few clicks. That's how it's done:
Step 1: Risk-free initial assessment
In our secure system, you can check your case in just a few steps and receive an immediate assessment of your case. We also accept your order 100% digitally.
Step 2: Review the case
As soon as all further details have been clarified, Captain Frank and his lawyers will ensure that your mandate is processed precisely and reliably.
Step 3: Get your cash back
Once your case is closed, the money goes into your account. Because at Captain Frank there is only one thing that counts: we are only satisfied when you receive the refund you deserve.